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New SMS Text Messaging Service Available to Parents & Employees

October 17, 2012

Plano ISD is excited to announce the launch of a new service that will enhance communication by allowing the district to deliver important information to parents and employees via SMS text messaging. This service is not intended to replace existing means of communication, rather it will enhance them. The district will only use the service to provide information that is timely and relevant.

Opting In to Use New Service

In order to participate in the new service, parents and employees must indicate willingness to receive text messages to their phones. The process is simple and only takes a few seconds to complete.

Simply text any one of the following words to the number 68453:

  • subscribe
  • optin
  • yes

You’ll know you were successful if you receive the following reply message: “You are registered to receive aprox 3 msgs/mo. Txt STOP to quit, HELP for help.”

You’ll want to repeat the opt-in process for any wireless numbers that you have listed on your children’s school emergency card.

If we have a cell phone number on file for you, and you do not participate in the opt-in process described above you may receive a one-time opt-in invitation SMS message on the day we launch the campaign. This is to comply with wireless carrier requirements and to protect you against unsolicited text messages.

The message you receive will be similar to the following: “Plano Independent School District messages. Reply Y for aprx 3 msgs/mo. Txt HELP 4 info. Msg&data rates may apply. See”

So that you can continue to receive important messages from the district, we encourage you to reply with “Y” or “Yes” or “OPTIN” or “SUBSCRIBE” when you receive such a verification message. To opt out of all text messages from SchoolMessenger, reply with STOP to the opt-in message

Confirm Your Wireless Cell Phone Numbers

In addition to performing the opt-in process above, you will want to insure that we have your wireless number(s) in our student information database.

For parents, please log into the ParentPortal and edit your children’s emergency card. The cell phone you have listed for yourself, as a parent or guardian, is the number we will use to contact you in case of an emergency.

For employees, please visit your employee service center through TEAMS to ensure your correct cell phone number is on file.

The official service launch date is October 18, 2012, so until then you will not receive further messages.

Please note, although the district does not charge for this service, it does not pay for text message charges that may be incurred for sending or receiving text messages. Check with your wireless carrier for possible charges. Carries that are currently supported are AT&T, T-Mobile, Spring, Verizon, Alltel, Boost, Nextel, U.S. Cellular and Dobson.

If you have any questions please feel free to contact the school district via e-mail at



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