• 2020-2021 Frequently Asked Questions

    Exclamation point PLEASE NOTE: The details on this page are subject to change as directives are provided by governing authorities and/or health officials or as public health conditions change. Check back for updated, accurate information.

  • When does school start?

    The first day of class for the 2020-21 school year is Wednesday, August 12. All students will begin school as remote learners from August 12-September 8. On September 9, students who did not select School@Home will transition to the face-to-face learning environment on their assigned campus.

  • Can I change my selection of School@Home once it is made?

    We recognize that situations may develop warranting a potential change in your original selection. If you select PISD School@Home, you have the ability to change your selection up until two weeks before the start of school by contacting your child’s campus. Remote learners who start the year at home will have an opportunity to change their selection to face-to-face learning for the second nine weeks.

  • To what technology will my student have access?

    Chromebook Distribution

    For the most recent information please visit Chromebooks for Home Use.

  • What school supplies are needed for online learners?

    The list for school supplies will be conistent between both environments. Parents choosing the face-to-face option should provide thier student with extra face coverings.

  • Will the School@Home curriculum be the same as face-to-face?

    We will utilize the same curriculum as students who attend learning face-to-face and design strategies for learning in the remote environment.

    Read more.

  • What will a typical week or day look like for a School@Home student?

    School@Home programming will consist of both synchronous and asynchronous learning activities.

    • Synchronous learning is defined as two-way, real-time, live, instruction between teachers and students, through the computer or other electronic devices.
    • Asynchronous learning is a curricular experience where students engage in the learning materials on their own time, interacting intermittently with the teacher via the computer or other electronic devices.

    • Students enrolled in School@Home will be assigned a virtual class schedule and must be available for live, synchronous instruction during each school day. 
    • Students in grades 6-12 choosing School@Home may be able to participate in on-campus classes for extracurricular activities (in accordance with UIL requirements) and/or electives that cannot be offered in the School@Home setting.
    • Attendance will be taken based on synchronous participation and completion/progress toward class expectations. 

    Read More about PISD School@Home.

        • Will School@Home lessons be taught live or via pre-recorded video?

          School@Home programming will consist of both synchronous and asynchronous learning activities.

          • Synchronous learning is defined as two-way, real-time, live, instruction between teachers and students, through the computer or other electronic devices.
          • Asynchronous learning is a curricular experience where students engage in the learning materials on their own time, interacting intermittently with the teacher via the computer or other electronic devices.

          Students enrolled in School@Home will be assigned a virtual class schedule and must be available for live, synchronous instruction during each school day.

        • Will the grading be the same for face-to-face instruction as School@Home?

          Grading will be consistent with the guidelines and practices used in all face-to-face instruction.

          Grading for all remote courses will follow the same grading policy as the courses in the face-to-face environment. PISD School@Home courses that earn high school credit will count in GPA calculation and class rank as specified in PISD Board Policy.

        • What happens to face-to-face learning if there is another closure?

          Students attending school in a face-to-face setting may have to move to remote learning due to emergency related school closure. In this setting, teachers will provide face-to-face instruction, learning resources and support through the use of Google Classroom. Teachers will plan instruction that is easily transferable from face-to-face to remote in the event of a temporary school closure due to COVID spread.

        • Why is a hybrid learning model not available?

          Information received from the Texas Education Agency Commissioner indicates that a school district cannot mandate that a student remain home from school. Given this guideline, it is not possible for Plano ISD to offer a hybrid model of instruction which requires students to be home certain days of the school week and in school certain days. Plano ISD does not have the resources or capacity to implement a hybrid model along with face-to-face instruction and a remote learning option.

        • How will dual credit be handled?

          Dual credit courses will be offered in both learning environments.

        • Will athletics/athletic competitions continue next school year?

          We will follow all UIL guidelines and recommendations, available online at: https://www.uiltexas.org/covid-19-information

        • Will remote learners be able to participate in athletics and other extracurricular activities?

          Yes, students in the remote setting will be able to participate in athletics, fine arts and other extra curriculur activities and clubs.

        • Do all courses (including AP courses) have both online and in-person options?

          All courses will be offered in both settings, including advanced level courses such as honors, AP and IB.

        • What are the protocols for transportation to school?

          As schools reopen, students using school bus transportation services will follow revised protocols. Starting at the time when students arrive at their designated bus stop and board the school bus, new safety and sanitizing protocols will need to be followed. 

          Although the district is implementing safety protocols and disinfecting efforts, families are encouraged to drop students off, carpool or walk with their student to school to reduce possible exposure on buses.

          • Bus routes will run at regular capacity.
          • FARE busing will be available.
          • We are requiring all of our drivers and students to wear masks while on the school bus.

           Read more.

        • Will PASAR after school care be offered?

          PASAR after school care will be offered at all campuses for students attending face-to-face.

        • Will meals be provided for students who choose PISD School@Home?

          The Plano ISD Food and Nutritional Services Department will follow all Texas Department of Agriculture (TDA) regulations.

          Meal Operations for PISD School@Home:

          • Students must be enrolled in Plano ISD.
          • Breakfast and lunch grab-and-go meals will be provided on scheduled school days at designated campus sites throughout the district. The designated campus may not be the student’s home campus.
          • Grab-and-go meals will be available during scheduled meal pickup times. 
          • Based on TDA regulations and guidance, parents/guardians will need to pre-order meals. 
          • Official district verification of enrollment documentation must be shown for students to receive meals.
            • Meals can be picked up without a student present if documentation is provided. 
          • Student lunch accounts will be charged based on their eligibility status.
            • District meal charge policy will be enforced. 
          • Online payments and prepayments are preferred methods of payment.

        • How accessible will hand sanitizer be on campuses?

          Hand sanitizer will be available at every campus and accessible thoughout the building in bathrooms, hallways, offices and classrooms, as well as buses.

        • What health screening protocols will be in place?

          All students and staff will be screened for COVID-19 symptoms daily and individuals with symptoms will be separated and sent home.

          • Staff will be required to complete a self-screening process prior to entering a Plano ISD building, and the district may require further screening of employees at any time based on current state and federal guidelines. Random temperature checks may be performed. 
          • All visitors and district personnel will sign in at each campus.
          • A parent or guardian will be required to screen their children for COVID-19 symptoms each day prior to sending them to school. Parents will need to take their child’s temperature daily. Additional screening may be conducted during the school day. 
          • Parents must ensure they do not send a child to school on campus if the child has COVID-19 symptoms (as listed in this document) or is lab-confirmed with COVID-19, and instead should opt to receive remote instruction until the below conditions for re-entry are met.
          • Staff and students should not enter campuses or district buildings if any of the following apply. The individual is:
            • Sick or has been sick in the past 14 days. Symptoms to watch for: fever (100°F or higher), cough, shortness of breath/difficulty breathing, chills, muscle pain, headache, sore throat, fatigue, congestion/running nose, nausea/diarrhea, new loss of taste or smell.
            • Has a confirmed case of COVID-19 or has been in close contact with a person with a confirmed case of COVID-19. These individuals must follow all isolation and quarantine guidelines from the local health authority or their physician.
            • Has a household member who is awaiting COVID-19 test results, or who is awaiting their own test results.
            • Has traveled internationally or on a cruise in the past 14 days. These individuals must follow current CDC self-quarantine recommendations: View current CDC recommendations.
          • Elementary students will have their temperature checked during the morning hours. Secondary students will have random temperature checks and complete a self-screening report in 1st period class. 
          • Weekly reminders about COVID - 19 symptoms and health checks will be provided in employee and family communication. 
          • Teachers will monitor students and refer them to the nurse if symptoms are present.

        • Will there be temperature checks?

          • Staff will be required to complete a self-screening process prior to entering a Plano ISD building, and the district may require further screening of employees at any time based on current state and federal guidelines. Random temperature checks may be performed.
          • A parent or guardian will be required to screen their children for COVID-19 symptoms each day prior to sending them to school. Parents will need to take their child’s temperature daily. Additional screening may be conducted during the school day.
            • Elementary students will have their temperature checked during the morning hours.
            • Secondary students will have random temperature checks and complete a self-screening report in 1st period class.
          • All visitors will be subject to screening by way of a symptom screening form before entering any Plano ISD facility. Visitors may be subject to random temperature checks.

        • What are the protocols for isolation?

          All students and staff will be screened for COVID-19 symptoms daily and individuals with symptoms will be separated and sent home.

          • For students displaying symptoms of COVID-19 or are feeling feverish, the school nurse will provide a clinical assessment to determine if and when a student needs to be sent home. 

          • Students who are ill will be separated from their peers and should be picked up within 30 minutes and no later than 1 hour from the time the campus has contacted the parent/guardian.

          • Other students will be removed from the classroom and taken to an alternate location on campus (go on a walk outside, move to a different classroom, etc) so that the classroom can be disinfected.

          • If an individual who has been in a school is lab-confirmed to have COVID-19, the school must notify its local health department, in accordance with applicable federal, state and local laws and regulations, including confidentiality requirements of the Americans with Disabilities Act (ADA) and Family Educational Rights and Privacy Act (FERPA).

          • Schools must close off areas that are heavily used by the individual with the lab-confirmed case (student, teacher, or staff) until the non-porous surfaces in those areas can be disinfected.

          • District communication will be provided to the students who came in contact with a student or staff member displaying COVID-19 symptoms. 

          • Staff members displaying COVID-19 symptoms will follow district protocols including isolation from students and other staff members.

          • Students and staff who have tested positive for COVID-19 will be permitted to return to school when:

            • They are 3 days (72 hours) fever-free without using fever-reducing medication; and

            • Improved symptoms (cough, difficulty breathing, etc.); and

            • 10 days have passed since symptoms began. 

               

        • What are the protocols for personal protective equipment (PPE)?

          Schools are required to comply with the governor’s executive order regarding the wearing of masks. Students and staff are expected to wear face coverings during school hours. This requirement is subject to change.

          • Masks include non-medical grade disposable face masks, cloth face coverings (over the nose and mouth), or full-face shields to protect eyes, nose, and mouth. 
          • Staff and students will appropriately wear face coverings at all times. 
          • Students in pre-k through second grade will wear face coverings in hallways, common areas and during arrival and dismissal. Students in Pre-K through second grade will wear face shields while in their classrooms.
          • Students in third through twelfth grades will wear face coverings at all times while at school.
          • It may be impractical for students to wear masks or face shields while participating in some non-UIL athletic or other extracurricular activities.
          • Students will not be required to wear face coverings while eating but will be distanced 6 feet apart to the greatest extent possible.
          • Individual needs regarding face coverings will be addressed on a case-by-case basis. Requests for accommodations should be submitted to campus administration. 
          • Additional protective equipment will be provided to school nurses for use in the clinic. 
          • Students and staff will be provided with a reusable face covering. Families will be responsible for daily cleaning and requested to supply a student face covering should the one provided by the school become unusable or lost. Staff may be provided with a full-face shield.

        • Where can I find the most recent updates that have been sent to families?

          All updates can be found at COVID-19 Updates.

        • Can I receive school and district information by text message?

          Plano ISD is implementing a text messaging option to provide our community with more ways to receive school and district information. Opt in today by texting “Y” to 67587.

          If you don’t opt in manually, and the district has a cell phone number for you, you will receive a text message from Plano ISD in the coming days inviting you to opt in. The message will read:

          “Plano Independent School District messages. Reply Y to confirm, HELP 4 info. Msg&data rates may apply. Msg freq varies. schoolmessenger.com/tm”

          You must reply to this text message with “Y” to opt in to continue receiving text messages from the district.  For more information, please visit the Text Opt in webpage.

        • What other communication resources are available?

          Another available communication resource is the Plano ISD Mobile App. The app is a powerful tool to help keep families informed and connected. For more information on the app, including download instruction, visit the Mobile App webpage