Unpaid Meal Charge Guidelines
Effective July 1, 2026
Notification for Parents
The goal of Plano ISD’s school breakfast and lunch program is to provide healthy meals to children during the school day. In order to serve healthy, high-quality meals to all children, we must make sure we are financially secure. Since parents play a key role in this effort, we want to share the district’s Unpaid Meal Charge Guideline.
Students with Unpaid Meal Charges
Families are expected to provide a breakfast or lunch or provide their child with cash or money deposited in their child’s meal account to purchase school meals.
Parents/guardian may make payments in students’ account through the online payment system or in person at the campus site.
a. For online payments go to: www.schoolcafe.com/PISD
b. To access the Free and Reduced Price Meal Application go to: https://www.schoolcafe.com/pisd
c. For questions or inquiries about payment plans, contact the food and nutritional services manager at the campus site.
d. Community resources are available to assist families online at: https://www.pisd.edu/students-families-a6/counseling-services-home/community-resources
Elementary
1. A student is allowed up to two reimbursable breakfast meal charges and two reimbursable lunch meal charges (where served). Once a student incurs these charges communication to the parents/guardian will be initiated.
a. An automated phone message is sent to parents/guardian weekly when a student has a debt of $5.00 or more
b. An email notification is sent to parents/guardian weekly when a student has a debt of $5.00 or more.
c. An email notification is sent to parents/guardian two times per year (December/May) when a student has a debt of $4.99 or less.
2. Students with a negative balance will not be allowed to charge pre-packaged a la carte snack and beverage items. These items will be removed from a student’s tray.
Secondary
1. A student is allowed up to two reimbursable breakfast meal charges and two reimbursable lunch meal charges (where served). Once a student incurs these charges communication to the parents/guardian will be initiated.
a. An automated phone message is sent to parents/guardian weekly when a student has a debt of $5.00 or more.
b. An email notification is sent to parents/guardian weekly when a student has a debt of $5.00 or more.
c. An email notification is sent to parents/guardian two times per year (December/May) when a student has a debt of $4.99 or less.
2. Students with a negative balance will not be allowed to charge pre-packaged a la carte snack and beverage items. These items will be removed from a student’s tray.
3. Once a student has incurred a debt of two reimbursable breakfast meal charges and two reimbursable lunch meal charges or more, an alternate meal will be provided at a discounted cost. An alternate meal will contain a cheese sandwich, fruit and/or vegetable servings, and choice of milk.
*This institution is an equal opportunity provider.