Technology Services
Technology Services is responsible for the district's digital resources. The departments are responsible for the installation, maintenance, technical professional development and support of the district's computing systems, libraries, networks and data communications technologies, including hardware and software.
Dr. Patrick Tanner
Assistant Superintendent for Technology Services
Patrick provides direction for the Technology Services department and is responsible for managing the purchasing requirements and maintenance of technology resources and the technical support of those resources for current and future instructional and administrative use.
Cybersecurity
Dev Shah - Director of Cybersecurity
The Applications and Cybersecurity team designs, deploys, monitors, and maintains applications that provide educational and operational functions to Plano ISD staff and students. This includes business intelligence, financial systems, electronic document management, inventory, voice and fax communication, as well as roughly 1,800 educational applications that are delivered to students and educators across the district. The Applications and Cybersecurity team is also responsible for defining and securing the end user desktop experience through workstation policies and standards.
Infrastructure Services
Arnie Salmeron - Director of Infrastructure Services
The primary responsibility of the Infrastructure Services team is the design, installation, management and security of the district's data network. This includes the support and troubleshooting of approximately 250 servers, 60,000 users, 30,000 workstations, 15,000 laptops, 4,500 printers, multiple operating systems, email and other critical applications. Network security includes firewall configurations, routing policies, directory-based authentication, workstation policies, Internet filtering policies, email spam filtering, virus filtering policies, intrusion prevention and disaster recovery policies.
IT Support Services
Dr. Michael White - Director of IT Support Services
The IT Support Services team provides frontline technology assistance and operational support districtwide. They manage the IT Help Desk, deliver onsite technical support, and maintain district devices and applications. The team also oversees asset and inventory management, ensuring accurate equipment tracking and handles IT procurement to align technology purchases with district standards and budget priorities.
Management Information Systems
Greg Grimes - Executive Director Enterprise Systems
The MIS department provides support for district Enterprise Resource Planning (ERP) and Business Intelligence platforms; PEIMs reporting, student information system support for the campuses; implements, develops, and maintains information systems throughout the district in support of instructional and administrative functions.
Business Information Systems
Tracy Martin - Director Business Information Systems
Business Information Systems develops and maintains information systems throughout the district in support of instructional and administrative functions. Responsibilities include database management, custom software development, project management (software), analysis, research, program implementation, business process analysis, report development and vendor integration.
Student Information Systems
Rebeca Garcia - Director Student Information Systems
Student Information Systems provides coordination, support and training to each campus and all central office staff requiring access to student record information such as grades, transcripts, attendance, discipline, scheduling and health and immunizations. It is also responsible for coordinating the coding for the state (PEIMS) reporting and the federal (Civil Rights) reporting coordinating with various departments such as Special Education, Bilingual/ESL, Gifted/Talented and Title I. Student Records conducts regular audits of elementary attendance records and all campus entry and withdrawals. Other department responsibilities include maintaining the street index system, coordinating and processing grade reporting and campus scheduling assistance.