Plano ISD Privacy Statement
Plano Independent School District (“Plano ISD,” “we,” “us” or “our”) takes your privacy seriously. This Privacy Statement is designed to help you understand how we collect, use, safeguard, share and disclose your personal information when you interact with our online services.
This statement applies when you use our websites located at www.pisd.edu, and any other Plano ISD websites, pages, features or content we own or operate (collectively, the “Sites”), and when you use other online services that link to this Privacy Statement (together, the “Services”). By accessing or using our Services, you agree to the collection, use and disclosure of your personal information in accordance with this Privacy Statement.
We may change or update this Privacy Statement from time to time. When we make changes, we will post the updated version on our website. We encourage you to review this page periodically so you remain informed about our privacy practices.
Personal Information We Collect
The personal information we collect generally falls into three categories:
- Information you voluntarily provide to us
- Information we collect automatically
- Information we receive from third parties in connection with Services we provide
Information You Voluntarily Provide
We, or service providers that assist us, may collect personal information you choose to share with us, such as:
- Web forms: Your name, email address, phone number, school or program information, and other details you enter into online forms. We use this information for the purposes described at the point of collection, for example to send information to you or respond to your questions or comments. If you provide contact information, we may contact you to clarify your comment or question.
- Surveys: If you participate in a survey, we may request information such as your name and email address. Participation is voluntary. We use survey responses to compile and analyze data to improve our Services.
- Text messaging opt-in: If you choose to receive text messages from Plano ISD, we may collect your phone number and related data needed to provide text messaging services. Text messaging opt-in data, consent and related collected personal information will not be shared with or sold to any third parties and will only be disclosed if required by law.
Information We Automatically Collect
To the extent permitted by applicable law, we may automatically collect certain information when you visit our Sites or use our Services, such as:
- Usage data: Your IP address, browser type, domain names, referring and exit pages and URLs, pages viewed and the order of page views, date and time of access and other diagnostic data.
- Device information: Device identifiers, operating system, browser type and similar technical details when you access our Services from a computer or mobile device.
- Location information: We may infer a general location (for example, city or region) from your IP address or device settings. You may be able to adjust your device or browser settings to limit location data shared with us.
Cookies and Other Tracking Technologies
We may use cookies and similar technologies (“Tracking Technologies”) to collect information as you interact with our sites. We use these technologies to:
- Analyze website traffic and usage
- Recognize if you have visited our sites before
- Store your preferences
- Help us improve content and user experience
You may be able to control cookies through your browser settings. Limiting cookies may affect some features of our sites.
How We Use Your Information
We use your personal information for official district purposes only and do not sell your personal information. We may use your information to:
- Communicate with you and respond to inquiries or requests
- Provide information about Plano ISD schools, programs, services and events
- Support enrollment, registration, school communications and other district processes
- Send updates, alerts, newsletters or other district-related information you request or that may be of interest to you
- Analyze and improve the performance, content and usability of our Sites and Services
- Maintain the security and integrity of our systems and Services
- Comply with applicable laws and regulations and respond to lawful requests
- Enforce district terms, guidelines or agreements related to use of our Sites and Services
For text messaging, we will use your phone number and related data only to send Plano ISD–related messages and updates consistent with the consent you provide.
How We Share Your Information
We share your personal information only as needed to support the purposes described in this statement and as permitted or required by law.
We may share personal information:
- As required by law: To comply with legal obligations or lawful requests such as subpoenas, court orders or requests from regulators or law enforcement
- With service providers: With third-party service providers that support our operations, such as website hosting, data storage, communication tools, analytics, surveys or other services we use to operate our Sites and Services. These providers are permitted to use your information only in accordance with our instructions and must protect your information
- To protect rights and safety: When we believe it is necessary to protect the rights, property or safety of Plano ISD, our students, staff, families or community
- With your consent: For any other purpose disclosed to you at the time of collection and with your permission
We do not sell or rent your personal information and we do not sell or share text messaging opt-in data or related personal information with third parties except as necessary to provide the messaging service or as required by law.
How We Protect Your Information
We follow generally accepted standards and use technical, administrative and physical safeguards to help protect the personal information we collect from unauthorized access, use, disclosure or loss. Despite these efforts, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of our systems or of information transmitted to us.
Retention of Your Personal Information
We retain personal information for as long as needed to provide our Services or to fulfill the purposes described in this statement, and as required or permitted by applicable law. When information is no longer needed for these purposes, we will remove it or take steps to de-identify it, consistent with legal, operational and record-retention requirements.
Third-Party Sites and Services
Our Sites may link to or integrate with third-party websites or services that are not controlled by Plano ISD. These sites may have their own privacy practices and policies. This Privacy Statement does not apply to third-party sites or services. We encourage you to review the privacy statements of any external site you visit, especially before sharing personal information.