• Health Information and Resources

    Virtual Health Visits

    Children's Health Virtual Care

    Children’s Health is offering a free virtual health screening. Free screenings are being offered 24/7 with code: COVID19 through their Virtual Care program. Through a virtual visit, families can video chat with a health care provider right from home through a smartphone, tablet or computer about illnesses, injuries and mental health.

    You can use Virtual Visit to address common conditions such as coughs, respiratory infections, colds, sinus infections, fever, flu, headaches, diarrhea, strep throat and pink eye. Virtual Visit is not for serious or life-threatening conditions. If you have an emergency, go to the emergency room or call 911.

    Visit Childrens Virtual Visit website for more information.


    Telemedicine Appointment

    Available at Family Health Center at Virginia Parkway

    Call 214-618-5600

    *Accept Medicaid, most STAR Plans, CHIP and most insurance plans - call for more information

    City of Plano: COVID-19 Health Resources

    City of Plano COVID-19 Hotline: 972-941-5922

    The hotline is staffed Monday through Friday, 8 a.m. to 5 p.m.
    Voicemails left after hours will be responded to the next day.

    City of Plano COVID-19 Resources

    Plano ISD: COVID-19 Health Resources

    Plano ISD COVID-19 FAQ and Prevention

    Plano ISD COVID-19 Resources
    Plano ISD COVID-19 District Updates

    Back to Community Resources

  • What can I do to prevent being infected or spreading the virus?

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    • Avoid close contact with people who are sick.
    • Wash your hands often with soap and water for at least 20 seconds.
    • Avoid touching your eyes, nose and mouth.
    • Stay home when you are sick.
    • Cover your cough or sneeze with a tissue. If you do not have a tissue, use your sleeve (not your hands).
    • Clean and disinfect frequently touched objects and surfaces.
    • Adhere to the preventative measures as recommended by public health officials, such as limiting interaction and practicing social distancing.
    • Visit the CDC website for more information.
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  • What do I do if I am sick or caring for someone that is sick?

    Posted by:
    • What to do if you are sick
    • Caring for yourself at home
    • Caring for someone else at home
    • Disinfecting your home if someone is sick
    Comments (-1)