• Mental Health & Counseling Resources
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  • Hotlines & Crisis Numbers

    *For life-threatening emergencies, including threat of injury to self or others, call 911 immediately

    National Suicide Hotline

    800-784-2433

    LifePath Crisis Hotline

    1-877-422-5939

    This hotline is available 24 hours a day, 7 days a week, 365 days a year. Trained behavioral health professionals are standing by to assist you. This service is available for all adults and children living in Collin County, regardless of insurance or income status. If appropriate, a Mobile Crisis Outreach Team will be sent to assess the crisis and provide assistance.

    The Mobile Crisis Outreach Team (MCOT) consists of 12 behavioral health specialists available 24 hours a day, 7 days a week, 365 days a year. They are clinically staffed mobile treatment teams that provide prompt face-to-face crisis assessment, crisis intervention, crisis follow-up, and relapse prevention for up to 90 days for individuals in the community. The goals of the MCOT are:

    • Prompt assessment and evaluation in the community
    • Stabilization in the least restrictive environment
    • Crisis resolution
    • Linkage to appropriate services
    • Reduction of inpatient and law enforcement interventions

    COVID-19 Mental Health Support Line

    Texas Health and Human Services launched a 24/7 statewide mental health support line for anyone experiencing depression, anxiety, or mental health concerns related to the changes and transitions surrounding COVID-19

    Call: 833-986-1919

    Available 24 hours a day, 7 days a week

    For more information, visit the Texas Health and Human Services website.

    TX Health and Human Services COVID-19 Mental Health Support Line: 833-986-1919

  • Counseling

    Plano ISD Counseling Services

    If you need information or support from your school counselor, you may contact them via email. You can find a list of counselors and their email addresses on the Contact Us webpage or on your child’s school's website.

    School social workers are on staff at some campuses and they may be contacted by parents in the same way as counselors. During school closures counselors and social workers are able to continue to support students and families with academic success, social and emotional growth, and college, career and military readiness.

    For more counseling resources, visit the Resources for Families during the School Closure webpage.

    STARRY Counseling

    Child and Family Guidance Center

    Lifepath Systems