Child Care Services Enrollment
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- Child Care Services
- Overview
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Enrollment Eligibility and Procedures
Enrollment Eligibility
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Age Requirements
PISD Employee Child Care enrolls children 6 weeks old through 4 years old (pre kindergarten). Children are eligible to enroll at the center between the ages of 6 weeks to 4 years of age. If a child turns 5 years old on or before September 1 of the upcoming school year, the child will need to enroll in kindergarten or attend an alternative child care center.
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Who Can Enroll
Enrollment in child care is for Plano Independent School District employees. Grandchildren of employees are not eligible to enroll unless the grandparent is the court ordered guardian. The child care enrolls children without regard to race, sex, ethnic origin, religion, or disability status, in accordance with applicable law. Part-time enrollment is not available.
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Future Enrollment
In addition, the employee is eligible to place his or her name on the waitlist for additional or future children to be enrolled at the center. When a spot becomes available for the child's age group, the employee will be notified to accept or decline care. Waitlist applications remain active for up to two years from the date submitted.
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Proof of Parent/Custody/Guardianship
Any Plano ISD employee enrolling a child in the Employee Child Care Center must have legal custody/ guardianship of the child, or, for stepchildren, must be married to the legal guardian or parent who has custody of the child.
Prior to enrolling, an employee is required to provide legal documentation such as a birth certificate, divorce decree or custody order, adoption order, or guardianship order.
In addition, if a child is enrolled at the Center and the parents of the child become divorced, the Plano ISD employee must provide documentation showing that the employee retains legal custody/ guardianship of the child.
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Blended Families
An employee may enroll his or her stepchild by providing proof of marriage to the child’s guardian or parent who has custody of the child, provided that the employee’s marriage is recognized by state law (See Texas Family Code Chapter 6, Subchapter C). Failure to provide adequate documentation will result in denial of enrollment or withdrawal from the center.
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Creating an Eleyo Account
The Employee Child Care Centers are transitioning to Eleyo, a convenient mobile-friendly online tool to register and manage your account from any device, including your smartphone or tablet. The district employee must register their child when setting up their Eleyo account.
- Create a profile by selecting Step 1: Setting Up an Account.
- Log in with Facebook or Google; OR
- Select Create One Now: enter your contact information including email address and a password to access your account
- if your email address is recognized, use the Send Forgot Password Email to receive a password reset email message
- After creating an account, Step 2 sets up a family profile by selecting Add Family Member/Relationship
- add your child(ren)
- add emergency contacts (minimum of 3 contacts must be entered)
- For Step 3, select Employee Child Care Centers
- choose your preferred location and the age range for your child to begin the registration process
- you must checkout to complete the application/waitlist
- the site manager will offer the spot, when available, by providing an invitation and a code to you to complete a second, more detailed enrollment application
- Create a profile by selecting Step 1: Setting Up an Account.
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Withdrawal Procedure
Written Notice
A withdrawal form must be completed in Eleyo should you find it necessary to withdraw your child for any reason. One day notice is required. Please email the Child Care Financial Support Services office with your withdrawal date.
Openings and Re-enrollment
Once received, the center may fill your child’s spot as of the last day of enrollment. To re-enroll, normal fees and waitlist procedures apply.