Plano ISD seeks to create a safe place for students, free from crime, violence, drugs and abuse. Pursuant to the Texas Education Code the Plano Independent School District conducts screenings for any record of criminal history.
The district shall obtain the criminal history record of prospective volunteers who will be working with students, including, but not limited to camp counselors, mentors, tutors, field trip sponsors, overnight trip sponsors, any volunteers who will have access to student information, and volunteers who work on a regular basis with students.
All volunteer records are inactivated June 30 of each year. All volunteers must reapply after July 1 of each year to be considered for volunteer opportunities.
Frequently Asked Questions
How will I know when my application has been processed?
Applications take 2 to 3 business days for the processing to complete. For questions about your application status, please log back into you application to check the status or contact the campus where you plan to volunteer at. Please be advised you will not receive an email with the status of your application. Click here for a link to the Directory of Schools. When your application is processed, your name will appear on the list of volunteers at all of the schools you have selected. You may begin volunteering as soon as your name is included on the list of volunteers at the school. Please feel free to contact the schools for information about volunteer opportunities.
I'm a returning volunteer but I forgot my password; what do I do?
Look for the words "click here" under the "Returning Volunteer" login on the Volunteer Application page). Click and then enter your information as requested. If you are still unable to log in or for any technical-related questions about the online Volunteer Application process, the PISD Help Desk at 469-752-8767 or email@example.com.
I don't have Internet access, can I use a paper application?
Applications are online only, and there are no exceptions. Schools have computers available for you to use to sign up as a volunteer. Please check with your school's office for more information.
I'm already in the system, but I'm unable to login as a returning volunteer.Sometimes volunteers have made an error in their application or there is something that will not allow them to log in again such as a name change.Please contact the PISD Help Desk at 469.752.8767 or firstname.lastname@example.org. and they will be happy to assist you.
I'm not a U.S. citizen; can I still volunteer?Yes, you can volunteer! However, there is an extra step in the approval process for non-U.S. citizens who do not have a Social Security Number. Please complete the online application. You will need to complete an additional form, as well as bring in two forms of government-issued photo identification (passport, driver's license, consular cards, or other documentation) to the Safety & Security Services office located in the PISD Administration Center at 2700 W. 15th Street located on the first floor near Human Resources.PLEASE NOTE: If you are a returning volunteer who is not a U.S. Citizen and you have already completed the above process, you only need to complete the online volunteer application.If you have any questions or concerns, please contact Safety & Security Services at (469) 752-8057.
For assistance with your username and/or password, or if you are having difficulty accessing the online application, please contact the PISD Help Desk
Background Check Process
Contact the campus where you plan to volunteer:
Directory of Schools
Volunteer Status Questions
Please log back into your application to check on the status, or you may contact the campus you plan to volunteer at. YOU WILL NOT RECEIVE AN EMAIL WITH THE STATUS OF YOUR APPLICATION.