1. Access Parent Portal at https://parentportal.pisd.edu
2. Click the Create New Registration link located under the Login button.
3. Complete the new New Parent Registration Form.  *Information must match EXACTLY the information provided to the campus at the time of enrollment or changes thereafter.  All names must be proper given names.
   • Complete the About Your Student Section: 
     • Student First Name & Student Last Name
     • Student's School
     • Student ID Number (Contact the student's campus if you do not have this number)
     • Student's Birth Date
     • Student's Grade Level
   • Complete the About You Section (Parent/Legal Guardian)
     • Your Name
     • Your email address (make sure you have access to this email to verify your account)
4. You will receive an email at the email address provided.   

---

If you are missing a student(s) on your Parent Portal account, please follow the steps below.

1. Send an email to parentportal@pisd.edu.
2. Include the following information.
   • Your Name.
   • Your Parent Portal email address.
   • Student Name and ID of the student that appears in Parent Portal.
   • The Student Name and ID of the student(s) that MISSING in Parent Portal.

PASAR is the After School Care (ASC) program.  PASAR is for students in grades Pre-K through Grade 5 and is located on all elementary campuses, including Head Start.  For more information, please visit the PASAR Program Website.

1. Login to Parent Portal at https://parentportal.pisd.edu.
2. Scroll down to the Program Enrollment & Payments section.
3. Click the TEAMS PSS Program Enrollment & Payments button.

Please view the instructions below for activating grade and attendance notifications in gradebook and the mobile app.

Parent Notification Instructions

Some campuses allow you to pay for fees and activities through Parent Portal.  Examples include football tickets, prom, homecoming, parking, etc.

1. Log in to Parent Portal at https://parentportal.pisd.edu
2. Scroll down to Student Registration Forms.
3. Click the button with your student's name.
4. Click the Pay Now button.
   

Emails and phone calls from Plano ISD Schoolmessenger or PISD eNews emails 

If you are not getting phone calls or emails from Plano ISD Schoolmessenger or PISD eNews emails, please try these steps before contacting parentportal@pisd.edu.

1. Check your junk/spam/clutter email folder.  Add pisd.edu and schoolmessenger.com as safe senders on your email account.  
2. Log in to Parent Portal and check/update* your contact information on the Emergency Card.   
   • The district uses the contact information on the Emergency Card to contact you through SchoolMessenger and eNews.
     • Email - a valid email address that you can access.
     • Phone Numbers
3. Verify that you have not unsubscribed specific broadcast types from Plano ISD School Messenger emails, phone calls, text.  
   • SchoolMessenger Guide
   • If you ever unsubscribed from all, your email blocked by Schoolmessenger and you contact the district to get your email unblocked.  
4. If you still are not receiving emails or phone calls or you previously unsubscribed from all broadcast types, please email parentportal@pisd.edu.  
   1. Include the following
      1. Email address - the email address that is on the Emergency Card.
      2. Student Name(s)
      3. Student ID(s)

* updates take overnight to get to our calling/systems.