• Requesting a Transcript or Records

    Access to student records will be granted according to the Federal Educational Rights to Privacy Act (FERPA) and Plano ISD policies FL (Legal) and FL (Local) for student records.

    Once a graduate has turned 18 years of age or is in a post-secondary setting the parent may not request records of any kind. The Federal Law will allow us to accept a parent signature in lieu of the student only when that parent brings in the most current 1040 tax form showing that the student is still a dependent for tax purposes.

    • NOTE - Diplomas are considered ceremonial documents, not a district record. The high school transcript, academic achievement record (AAR), is the official record of achievement and graduation.  If you need an actual diploma for framing, you would need to contact the office manager at the senior high school you graduated from, and they will put you in touch with the company that produces the ceremonial certificates and class rings.  (This process can take longer than 4 weeks.)
  • Current Students

    • Request for an Official Transcript to be sent to college or universities must be made through Naviance.
    • Personal copies can be obtained at the school's registrar's office.
    • Please contact your child's school for other records or go to the Parent Portal.
    • If your student has left the district, you will need to contact the school where your child would be attending if he/she had continued attending Plano schools.  

  • Past Students

    • Requests can be submitted for transcripts, health records and proof of enrollment.
    • In accordance to Texas Education Agency guidelines, certified/official transcripts cannot be given to an individual. 
      • Certified/Official transcripts can only be sent directly from Plano ISD to an agency, business, college, or university. 
    • Transcripts can not be emailed. 
    • Proper identification is required for all requests. 
      • A valid picture ID is required to pick up transcripts or records.  
        • Information on the ID presented at pick up must match the information submitted on the request form. (If you authorize someone other than yourself to pick up your records, you must provide their valid photo ID information on the form when you fill it out.)
    • ACT/SAT scores are not included on the transcript.  You will need to contact College Board or ACT to obtain your scores.
    • It may take 5-7 business days to process your request. 
      • Requests are fulfilled in the order that they are received, with no exceptions.

    Transcript & Record Request Form - This is an online form and will be submitted electronically to us - no need to print.