Help Desk & Technology Security Services
The Help Desk team provides centralized phone help for technical support. All problems that require on-site support are entered into a tracking database and assigned to the appropriate group for resolution. Once calls are entered into the database, they remain on an open call list until completed. The Help Desk coordinates all technology processes and procedures with the campus technology assistants (CTAs), and is also responsible for administering the district's inventory system with the campuses. The technology security team designs, deploys and supports the district's security cameras.
Spring Creek Center
2201 W. Spring Creek Parkway, Plano, TX 75023