Open Records 

The Open Records Section processes requests for public records made pursuant to the Texas Public Information Act. Plano ISD is a governmental entity separate from the City of Plano.

Need Student Records?
Parent, guardians, students or their representatives must request student records from the campus where the student last attended school.

General Information/Questions?
Requests for general information or general questions not involving requests for records: Let's Talk!

Submitting Open Records Requests

As provided by the Texas Public Information Act, all open records requests submitted to Plano ISD must be in writing, and submitted in one of the following ways:

1. Electronically submitted through the Plano ISD Open Records Center (this is the most efficient way to request and receive records)
2. By mailing your written request via United States mail, addressed to: Plano ISD Open Records Section – Attention Robyn White, 2700 W. 15^th Street, Plano, Texas 75075
3. By email to: openrecords@pisd.edu
4. By submitting your written request in person to the Plano ISD Open Records Section, First Floor, Plano ISD Administration Building, 2700 W. 15^th Street, Plano, Texas 75075

Charges & Fees

Plano ISD charges fees authorized by the Texas Public Information Act. If the fees will result in a charge exceeding $40.00, the district will provide the requestor with a written estimate detailing the charges that will be imposed. The following fees apply to Open Records requests:

• $15.00 per hour labor charge for locating, compiling, reproducing, reviewing and redacting information (>50 pages)
• $28.50 per hour labor charge for computer programming when needed
• 20% overhead fee added to labor charges
• 10 cents per page for letter-sized paper copies
• 15 cents per page for legal-sized paper copies
• $1.00 per CD
• $3.00 per DVD
• Postage

Payment methods accepted: checks or credit cards.  NO cash payments accepted.