• Parent/Guardian Entered Absence Request 

    Parents or guardians can add absence requests for your student(s) to indicate a day or range of days your student will not be in school. For example, if your child will be out sick for the day or will be gone due to a family vacation, you can enter an absence request to indicate these details. 

    Schools can receive absence notifications by either:

    • Option 1: Adding an absence request for students via Family Access
      • If the absence is for an approved reason, parents/guardians do not need to send a written note within three days when using the Family Access option. 
    • Option 2: Calling the school  
      • A written note, email or parent/guardian request is required when using the call option and must be sent within three days.
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  • Log Into Family Access

    1. Go to the Family Access login screen and enter your email.
      Family Access login screen where email is entered. Click go.
    2. Click Go.
    3. Enter your password.
      Password screen
    4. Click Go.
    5. From the Launchpad, click on the Skyward icon.
      Plano ISD launchpad with Skyward icon

  • Entering an Absence Request

    1. Select the Attendance Tile to add an absence request (Tiles may vary depending on student's school or grade)
      Family Access landing page with Attendance tile selected.
    2. Click on the Absence Requests tab
      Absence request tab
      Here you can see all existing attendance details and previously submitted absence requests. 
      1. Attendance Details tab
      2. Absence Requests tab
      3. Filter results
    3. On the far right, click to Add Absence Request
      Add Absence Request button


      Adding the absence information and attaching a note.
    4. Enter the start and end dates of the absence
    5. Click on All Day if the student will be absent all day.  If not, you will be able to enter times. 
    6. Enter the Attendance Reason by clicking the down arrow and making a selection.
    7. In the Comment area, please enter absence details if you can.
    8. Add Attachment – If you have documentation, upload the document to the paperclip at the bottom of the page. Examples of documents to attach include:
      • Doctor’s note
      • Citizenship appointment
      • College visit
    9. Click Save at the top left.

  • Excused Absence

    There are some absences that must have documentation to be excused. Submitting an absence request does not excuse them. 

    For a detailed list of excused absences, view the School Attendance webpage

  • Enter Past Absence

    You can enter parent absent requests or add notes for absences that already occurred if you submit them within 3 days of your students return to school.

     

    Elementary or Early Childhood Schools Campuses

    If you do not submit an absence request prior to the official attendance time of 9:00, you may still get a call from the campus verifying your student’s absence.