- Plano Independent School District
- Formal Complaints
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Parent and Student Formal Complaints or Grievances
Formal student or parent complaints shall be filed in accordance with the applicable policy. Some of these policies require appeals to be submitted in accordance with FNG after the relevant complaint process has been followed.
Content Accordion
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Complaints, Not Otherwise Specified
A student or parent may initiate the formal process described below by timely filing a written complaint. Even after initiating the formal complaint process, students and parents are encouraged to seek informal resolution of their concerns. A student or parent whose concerns are resolved may withdraw a formal complaint at any time. The process described in this policy shall not be construed to create new or additional rights beyond those granted by law or Board policy, nor to require a full evidentiary hearing or “mini-trial” at any level.
Complaint Form - FNG (EXHIBIT)
Board Policy
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Bullying/Prohibited Harassment
Bullying or Harassment Complaint Form
Board Policies:
Student Welfare - Freedom From Bullying - FFI (LEGAL) & FFI (LOCAL)
Student Welfare - Freedom from Discrimination, Harassment, and Retaliation - FFH (LEGAL) & FFH (LOCAL)
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Discipline Appeals
PISD Discipline Appeals Process
FO (LOCAL)Campus-Level Appeals: All campus-level discipline decisions may be appealed directly to the principal and no further. Examples of campus-level discipline include (detention, in school suspension, out of school suspension, etc). Request for an appeal by parents to the principal must be done in writing within 5 days.
Campus Team
⇑ ⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Campus Administrator
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Principal
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
All decisions are final and cannot be appealed further
Special Programs Center Appeals: All appeals regarding placement at the Special Programs Center require a Central Intervention Meeting before being appealed to the District Appeal Panel. Request for an appeal by parents must be done in writing within 5 days after the Central Intervention Team meeting to the Executive Director of Student and Family Services.
Campus Team
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Principal
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Central Intervention Team
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
District Appeals Panel
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
All decisions are final and cannot be appealed further
Expulsion Appeals: Expulsion recommendations require a hearing at the campus level. Final recommendation of an expulsion must be made in writing by the campus with a copy to the Executive Director of Student and Family Services Services. The parents then have 5 school days after receipt of the written notification to appeal to the Executive Director Student and Family Services in writing.
Campus Team
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Principal
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
District Appeals Panel
⇓
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Board of Trustees
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
All decisions are final and cannot be appealed further
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Extracurricular Discipline Appeals
Extracurricular Activity Appeals Process
FO(LOCAL)
Violation of Extracurricular Code of Conduct
⇓
Coach/Sponsor
⇓
Example of Action:
- Conference with student and/or parent
- Suspension of activity
- Dismissal from activity
- Other appropriate action EX.: Community service
Campus Appeal Committee
⇓
Request for appeal must be done in writing within 5 days.
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
Principal
⇓
Request for appeal must be done in writing within 5 days.
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
District Appeals Panel
Note: Only appeals of a permanent removal from the extracurricular activity may reach this level of the process. Permanent removal includes any removal that is the rest of the season or longer.
Request for appeal must be done in writing within 5 days.
- Accept appeal and reduce action
- Denial of appeal
- Add to action
- Other appropriate action
All decisions are final and cannot be appealed further.
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Transfer Appeals
Transfer Appeals Process
FDB (LOCAL) & FDA (LOCAL)
Manager Student Administrative Services Denies Transfer Request
⇓
District Appeals Panel
⇓
Request for appeal must be done in writing within 5 days to the Director of Campus Support Services.
- Accept appeal and grant transfer
- Deny appeal
Board of Trustees
Request for appeal must be done in writing within 5 days to the Director of Campus Support Services.
- Accept appeal and grant transfer
- Deny appeal
Decision are final and cannot be appealed further.
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Transfer Revocation Appeals
Transfer Revocation Appeals Process
FDB (LOCAL)
Campus revokes transfer
⇓
Principal
⇓
Request for appeal must be done in writing within 5 days.
- Accepts appeal
- Deny appeal
District Appeals Panel
⇓
Request for appeal must be done in writing within 5 days to the Director of Campus Support Services.
- Accept appeal
- Deny appeal
Board of Trustees
Request for appeal must be done in writing within 5 days to the Director of Campus Support Services.
- Accept appeal
- Deny appeal
Decision are final and cannot be appealed further.
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Residency Appeals
Appeals shall be considered only for students who have resided within the District and who have attended school in the District during the current school year. Within five days of the notice to withdraw from the District, the parent may submit a written petition to appeal a residency decision to the director of campus support services, who will designate an appropriate review panel to hear the appeal. The decision of the review panel shall be final.
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Admission, Placement or Services provided for a Homeless Student
Complaints concerning admission, placement, or services provided for a homeless student shall be submitted in accordance with FDC
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Selection/Exit from Gifted and Talented Program
Complaints concerning any final decisions of the gifted and talented selection committee regarding selection for or exit from the gifted program shall be submitted in accordance with EHBB.
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Identification, Evaluation, Educational Placement under Special Education
Complaints concerning identification, evaluation, educational placement, or discipline of a student with a disability within the scope of the Individuals with Disabilities Education Act shall be submitted in accordance with EHBAE, FOF, and the procedural safeguards handbook provided to parents of all students referred to special education.
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Identification, Evaluation, or Educational Placement under Section 504
Complaints concerning identification, evaluation, or educational placement of a student with a disability within the scope of Section 504 shall be submitted in accordance with FB and the procedural safeguards handbook.
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Concerns Regarding Instructional Resources
Complaints concerning instructional resources shall be submitted in accordance with EF.