Viewing Student Schedules

• To view student’s daily schedule, select the Schedule tile from the Skyward dashboard.
• Student’s class schedule will show their schedule matrix for each day of the week and what subjects they are in for each period of the day. 

By clicking on a class, parents can view all details about the class, including:

• Time & building/classroom location of the class,
• Teacher name and email address
• Days the class meets each week
• Enrollment dates student is scheduled in the course

Elementary students

• Student’s daily rotation for their specials/AMPED rotations (Art/Music/PE) will be shown.  

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Viewing Options

You can select the view you would like from the pull down menu at the top.

All Year

Displays the full schedule for both semesters, including any schedule changes. 

Secondary: Grades 9-12

Semester only classes will show the two different classes in the same period by the semester taken. 

In the event of a schedule change, you will see all classes the student has been enrolled in this school year.

Weekly Schedule

Weekly schedule has options to choose a month and a week within that month to see their current schedule for the week chosen.

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Additional Options

In the upper right-hand corner of the screen are several options:

• Print Schedule List - opens a screen with student’s schedule in list format.  
• Print All Schedule Matrices - downloads all five days of your student’s schedule in the graphic format on a single page.
• Settings - allows ability to increase or decrease the size of the schedule matrices
• Legend - show the meaning of the different colored sections seen on the schedule matrix, including
  • An Adjusted Section - a course with scheduled dates less than the entire semester
  • A Dropped Section - a course that student was previously enrolled in

Yes. Students will be able to view the Student Portal from their webdesk using their existing Plano ISD student login information.

Students do not need to create a Family Access account. 

Accessing Report Cards, Progress Reports, and Attendance Letters

Student Portfolio

When attendance letters, progress reports, and report cards are posted to Family Access, parents/guardians receive a notification through the message center. 

To access the document

1. Go to the student module
2. Select portfolio
3. Provide an electronic signature prior to accessing the document.
4. Once the electronic signature is provided, a download icon appears. This will download the PDF and allow parent/guardian to view the document.

Setting Up Parent / Guardian Notifications

Grading and Attendance Notifications

1. Go to the Family Access login screen and log in.
2. Go to My Messages.
   
3. Click the Settings button on the top right of the inbox.
   

4. Use the checkboxes to deactivate any unwanted notifications. Every notification is automatically activated for email and mobile app.
   

5. Click Save Changes.
   
6. Gradebook notifications can be adjusted by selecting the cog under additional settings.
7. Set thresholds to the desired grade.
   
8. Click Save.
   

Previous year information can be obtained by contacting your campus directly.

Once transcripts are posted to Family Access you can access the document from the portfolio tile.
 

The document will show under attachments with a type of transcript. Click on the download icon to view the PDF copy of the transcript.

View the Parent/Guardian-Entered Absence Request instructions for detailed steps on how to submit electronic attendance notes.

New Student Enrollment

The online enrollment process is only for new students that have not been enrolled in Plano ISD or previously withdrawn students.

Annual Registration 

The online annual registration is for any Plano ISD student that was enrolled on the last day of the previous school year.

Annual Registration

1. Go to the Family Access login screen.
2. Enter the email address for your account.
   
3. Click “Go”.
4. Enter the password for your account
   
5. Click “Go”.
6. From the Launchpad, click on the Skyward icon.
   
7. Click on the dropdown arrow next to the house icon.
8. From the menu, click “Family Access”.
   
9. Students enrolled should now be visible.
10. Click on the "Annual Registration Forms" icon to complete forms for each student.

Skyward only allows the primary family to edit certain information, such as health conditions.

The primary family is most often the family associated with where the student is residing.

If you are the primary family and still unable to edit health information, please contact your campus for assistance in editing you to be the primary family.

Once the annual registration form has been approved by your child's school you will no longer see the annual registration tile for that child. There is nothing else you need to do at this point.

If you have not started the form it will show "New".

Once you start working on the form it will show "In Progress"

Once you submit the form it will be pending campus approval and will show "Submitted" and the date you submitted the form.

Once the campus approves the form you will no longer see the annual registration tile.

Responding to Teacher's Message

Parents/guardians can respond to any messages received through the Family Access Message Center.

1. Go to the Family Access login screen and log in.
2. Go to My Messages.
   
3. Select the message you wish to reply to.
4. Click Reply.

Contacting Teacher

If parents/guardians would like to contact a teacher directly, email is best. Teacher emails can be found by selecting the grading or schedule tiles.

Grading Tile

• Click on the specific course to display more information, including teacher email.
  

Schedule Tile

• Click on the specific course to display more information, including teacher email.
  

Emails and phone calls from Plano ISD Schoolmessenger or Plano ISD digital news emails 

If you are not getting phone calls or emails from Plano ISD Schoolmessenger or Plano ISD digital news emails, please try these steps before contacting familyaccess@pisd.edu.

1. Check your junk/spam/clutter email folder. 
2. Add pisd.edu and schoolmessenger.com as safe senders on your email account.  
3. The district uses the contact information in Skyward Family Access to contact you through SchoolMessenger and Digital News.   
   
   • Email - a valid email address that you can access.
   • Phone Numbers
4. Verify that you have not unsubscribed specific broadcast types from Plano ISD School Messenger emails, phone calls, text.  
   • SchoolMessenger Guide
   • If you ever unsubscribed from all, your email was blocked by Schoolmessenger and you must contact the district to get your email unblocked.  
5. If you still are not receiving emails or phone calls or you previously unsubscribed from all broadcast types, please email familyaccess@pisd.edu. Include the following:
   1. Email address - the email address that is on the Emergency Card.
   2. Student Name(s)
   3. Student ID(s)

* updates take overnight to get to our calling/systems. 

1. Go to the Family Access login screen and log in.
2. Select the Transportation tile.
   
3. The parent/guardian will be provided with:
   1. Bus Code,
   2. Destination,
   3. Arrival Time (pick up and drop off)
   4. Stop Type (pick up/drop off)
   5. Days student can ride the bus