• Verification of Employment

    Plano Independent School District uses The Work Number from Equifax for all requests for employment and salary verification.

    What is the Work Number?

    The Work number allows a simple, secure and private way to get verification of your employment and income information to Verifiers when needed, 24 hours a day/7 days a week. This means transactions that happen outside of normal business hours and/or weekends that require employment or salary verification can be done immediately.

    Who can utilize the Work Number?

    Faculty, Staff and Student Employees.

    What information should employees provide the verifier?

    Instruct the verifier to go to www.theworknumber.com and provide them with the employer code 493588.

    Who is considered a verifier?

    Any lending institution, property manager, government agency or other organization with a permissible purpose to verify the employment or income of an employee.

    What is the employer code?

    This code identifies our organization with The Work Number. It can be searched by typing in our company name or you can use the employer code 493588 to access The Work Number.

    Can the employee pull their own verification?

    No, the employee is not able to pull their verification because the verifier wants that information to come directly from the employer.  While the employee is unable to generate their own verification, they can view their data on The Work Number via the Employment Data Report.  The report is accessible to the employee through www.theworknumber.com (please note that you may need to enable pop-ups on your computer in order to view the report).

    How can the employee or verifier get help if needed?

    Employees and verifiers (including mortgage lenders, property leasing, financial institutions, a government agency, etc.) can contact The Work Number’s Customer Service Group:

    Social Services Verification

    Social Services Verifications are used in determining benefits eligibility for government-sponsored health and welfare programs such as SNAP (Supplemental Nutrition Assistance Program), TANF (Temporary Assistance for Needy Families), Medicaid, subsidized housing, etc.

    As with commercial Verifiers (mortgage, pre-employment, financial services, etc.), social service agencies should be directed to www.theworknumber.com to fulfill their verification needs.  The website will instruct them on how to register to use the service. Once they are credentialed, they can use the same automated process that commercial Verifiers use to perform instant verification of employment and income.

    Verification of Employment, Verification of Employment and Income*

    These self-service letters can be used to provide proof of income and employment to a third-party outside of income and employment verification requests from a credentialed verifier. Visit: https://employees.theworknumber.com, login and click on the Letter Center.

    *Please note, these documents are not suitable for use by lending institutions, credit agencies, pre-employment firms, property managers, or other private industry or social service agency entities who are determining an individual's eligibility for any employment, credit, governmental benefit or other purposes authorized under the Fair Credit Reporting Act (FCRA). These letters do not comply with the underwriting requirements of Fannie Mae or Freddie Mac, nor do they satisfy other standards typically required for private industry and social service agency verifications. Please ask those verifiers to visit theworknumber.com.

    Immigration

    Employees who need to have their employment and salary verified for immigration purposes can obtain this information using The Work Number.  Please log on to www.theworknumber.com  and create an account or contact them at 800-367-2884 M-F, 7:00 am – 7:00 pm (CT).

    Public Service Loan Forgiveness and Teacher Loan Forgiveness Requests

    Employees must fill out the Electronic PSLF form information and have it sent to employeerecords@pisd.edu. For more information on this process, please visit The Federal Student Aid website.

    The Teacher Loan Forgiveness Application can be downloaded, completed and emailed directly to employeerecords@pisd.edu.

    Requests are typically returned within two business days.

    Special Requests

    Special letter requests for purposes other than those listed above will be considered on a case-by-case basis. Please contact the HR Department at: