Payments & Refunds
SchoolCafe Meal Account Set-Up
The SchoolCafe Quick Reference Card will provide detailed information on the following:
- Adding Students
- Making Payments
- Set-up Automatic Payments
- Set-up Low Balance Alerts
*If you are a District employee and have children enrolled in Plano ISD, you will need to register in SchoolCafe as a parent.
**District employees will need to use their employee ID number as the SchoolCafe "School ID" when registering for a new account.
You will be charged a 3.25% convenience fee per online transaction.
Minimum Payment Amount - $10.00
Maximum Payment Amount - $1,000.00
PISD accepts pre-printed checks only (check contains pre-printed name, address, phone number, sequential check number with bank routing number and the checking account number imprinted on the bottom left portion of the check.) No temporary checks will be accepted.
When sending cash/check to deposit in your student’s meal account, place funds in an envelope and include the following information:
Student I.D. Number(s)
Amount for each student
Make checks payable to Food and Nutritional Services.
Cash and checks are accepted in the cafeteria daily with no additional convenience fee.
Student Account Refund RequestYou must be the legal guardian of the student to make the request.Check Refunds: Due to high demand, please allow 3-4 weeks to process.Complete the Refund Request Form
Student Account Transfer RequestYou must be the legal guardian of the students to make the transfer request from one sibling account to another within the SAME or DIFFERENT campus.Meal Fund Transfer: Due to high demand, please allow 3-4 weeks to process
Complete the Transfer Fund Request Form