• Unpaid Meal Charge Guidelines

    Effective July 1, 2020

    Notification for Parents:

    The goal of Plano ISD’s school breakfast and lunch program is to provide healthy meals to children during the school day. In order to serve healthy, high-quality meals to all children, we must make sure we are financially secure. Since parents play a key role in this effort, we want to share the district’s Unpaid Meal Charge Guideline.

    Students with Unpaid Meal Charges:

    Families are expected to provide a breakfast or lunch or provide their child with cash or money deposited in their child’s meal account to purchase school meals.

    Parents/guardian may make payments in students’ account through the online payment system or in person at the campus site.

    a. For online payments go to: https://www.pisd.edu/Page/3841 

    b. To access the Free and Reduced Price Meal Application go to: https://www.schoolcafe.com/pisd 

    c. For questions or inquiries about payment plans, contact the food and nutritional services manager at the campus site.

    d. Community resources are available to assist families online at:  https://www.pisd.edu/cms/lib/TX02215173/Centricity/Domain/307/Community_Resources2017.pdf

    Elementary

    1. A student is allowed up to two reimbursable breakfast meal charges and two reimbursable lunch meal charges (where served). Once a student incurs these charges communication to the parents/guardian will be initiated.

    a. An automated phone message is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    b. An email notification is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    c. An email notification is sent to parents/guardian two times per year (December/April) when a student has a debt of $4.99 or less.

    2. Students with a negative balance will not be allowed to charge pre-packaged a la carte snack and beverage items. These items will be removed from a student’s tray.

    Secondary

    1. A student is allowed up to two reimbursable breakfast meal charges and two reimbursable lunch meal charges (where served). Once a student incurs these charges communication to the parents/guardian will be initiated.

    a. An automated phone message is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    b. An email notification is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    c. An email notification is sent to parents/guardian two times per year (December/April) when a student has a debt of $4.99 or less.

    2. Students with a negative balance will not be allowed to charge pre-packaged a la carte snack and beverage items. These items will be removed from a student’s tray.

    3. Once a student has incurred a debt of $10.00 or more, an alternate meal will be provided at $2.75.  An alternate meal will contain a cheese sandwich, fruit and/or vegetable servings, and choice of milk. 

     

    In accordance with Federal law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, disability and reprisal or retaliation for prior civil rights activity. (Not all prohibited bases apply to all programs.) Program information may be made available in languages other than English.  Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, and American Sign Language) should contact the responsible State or local Agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

    To file a program discrimination complaint, a complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form, which can be obtained online at https://www.ocio.usda.gov/document/ad-3027, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA.  The letter must contain the complainant’s name, address, phone number, and a written description of the alleged discriminatory action in significant detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation.  The completed AD-3027 form or letter must be submitted to USDA by: mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; or fax: (833) 256-1665 or (202) 690-7442; email: program.intake@usda.gov. This institution is an equal opportunity provider.