• Unpaid Meal Charge Guidelines

    Effective July 1, 2020

    Notification for Parents:

    The goal of Plano ISD’s school breakfast and lunch program is to provide healthy meals to children during the school day. In order to serve healthy, high-quality meals to all children, we must make sure we are financially secure. Since parents play a key role in this effort, we want to share the district’s Unpaid Meal Charge Guideline.

    Students with Unpaid Meal Charges:

    Families are expected to provide a breakfast or lunch or provide their child with cash or money deposited in their child’s meal account to purchase school meals.

    Parents/guardian may make payments in students’ account through the online payment system or in person at the campus site.

    a. For online payments go to: https://www.pisd.edu/Page/3841 

    b. For questions or inquiries about payment plans, contact the food and nutritional services manager at the campus site.

    c. Community resources are available to assist families online at:  https://www.pisd.edu/cms/lib/TX02215173/Centricity/Domain/307/Community_Resources2017.pdf

    Elementary

    1. A student is allowed up to two reimbursable breakfast meal charges and two reimbursable lunch meal charges (where served). Once a student incurs these charges communication to the parents/guardian will be initiated.

    a. An automated phone message is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    b. An email notification is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    c. An email notification is sent to parents/guardian two times per year (December/April) when a student has a debt of $4.99 or less.

    2. Students with a negative balance will not be allowed to charge pre-packaged a la carte snack and beverage items. Students will be asked to remove the a la carte item from their tray.

      1. If a student refuses to return an a la carte item, the cashier will document this on the Cashier Adjustment Form. 

    Secondary

    1. A student is allowed up to two reimbursable breakfast meal charges and two reimbursable lunch meal charges (where served). Once a student incurs these charges communication to the parents/guardian will be initiated.

    a. An automated phone message is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    b. An email notification is sent to parents/guardian weekly when a student has a debt of $5.00 or more.

    c. An email notification is sent to parents/guardian two times per year (December/April) when a student has a debt of $4.99 or less.

    2. Students with a negative balance will not be allowed to charge pre-packaged a la carte snack and beverage items. Students will be asked to remove the a la carte item from their tray.  

      1. If a student refuses to return an a la carte item, the cashier will document this on the Cashier Adjustment Form. 

    3. Once a student has incurred a debt of two reimbursable breakfast meal charges and two reimbursable lunch meal charges or more, an alternate meal will be provided at a discounted cost.  An alternate meal  will contain a cheese sandwich, fruit and/or vegetable servings, and choice of milk. 

    *This institution is an equal opportunity provider.