• Resolving Complaints & Concerns - Classroom

  • Plano ISD is dedicated to caring and our goal is to provide excellent service to our families and community. This page provides details on how to get your questions answered, provide feedback or resolve concerns in the shortest amount of time possible. In order to expedite resolving your concerns, the Plano ISD Board of Trustees and leadership team encourage students and families to communicate with the appropriate teacher, principal or other campus administrator who has the authority to address the concerns. 

    Issues should be expressed as soon as possible to allow early resolution at the closest possible administrative level. Individuals who have not followed this communication protocol will be directed to the appropriate step based on the circumstances, which may prolong the resolution process.


  • Step 1: Contact Teacher

    Use the district directory, or your school directory, to contact your child's teacher.

  • Step 2: Contact Principal or Assistant Principal

    Use the district directory, or your school directory, to contact your child's principal or assistant principal. 

  • Step 3: Still Need Help? Let's Talk!

    Let's Talk School Leadership & Innovation!

    If you have a question, comment, concern or compliment for a Plano ISD campus, we encourage you to communicate with the appropriate teacher, principal or other campus administrator who has the authority to address your concerns. Issues should be expressed as soon as possible to allow early resolution at the closest possible administrative level. If you have already reached out to the campus, please use the button below to connect with the School Leadership and Innovation Department (SLI). ​We look forward to hearing from you!  ​

    In the event of an emergency, please call 911.

    CAMPUS CONCERNS

  • Academics
  • Athletics/Student Groups
  • Attendance
  • Bullying/Harassment
  • Classroom
  • Counseling/Guidance
  • ESL/Bilingual
  • Fine Arts
  • Payments/Fees
  • Safety/Security
  • Section 504
  • Social/Emotional Learning
  • Special Education
  • Student Health
  • Student Meals
  • Technology
  • Tipline
  • Transportation