- Plano Independent School District
- Resolving Complaints
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Resolving Complaints & Concerns - Athletics
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Plano ISD is dedicated to caring and our goal is to provide excellent service to our families and community. This page provides details on how to get your questions answered, provide feedback or resolve concerns in the shortest amount of time possible. In order to expedite resolving your concerns, the Plano ISD Board of Trustees and leadership team encourage students and families to communicate with the appropriate teacher, principal or other campus administrator who has the authority to address the concerns.
Issues should be expressed as soon as possible to allow early resolution at the closest possible administrative level. Individuals who have not followed this communication protocol will be directed to the appropriate step based on the circumstances, which may prolong the resolution process.
Helpful Resources
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Visit the department webpages listed below for helpful resources:
Steps - Athletics
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Step 1: Contact Coach
Use our online Campus Athletic Directory to contact your child's coach, or call the school office.
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Step 2: Contact Campus Athletic Coordinator
Use our online Campus Athletic Directory to contact your child's athletic coordinator, or call the school office.
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Step 3: Contact Principal or Assistant Principal
Use the district directory, or your school directory, to contact your child's principal or assistant principal.
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Step 4: Still Need Help? Let's Talk!
Let's Talk Athletics!
We invite you to send us your questions, concerns, suggestions or compliments regarding Plano ISD athletics. Once you make a submission using the Let’s Talk! button below, the Plano ISD employee who can best address your comment will be notified. If you request a response, you will hear back from us in a timely manner. We look forward to hearing from you!
For more information, visit the Athletics website.
Steps - Clubs/Groups
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Step 1: Contact Club or Group Sponsor
Use our staff directory to contact your child's club, group or organization sponsor, or call your school office. You can usually find the sponsor information in the "Organizations" channel on your secondary school site.
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Step 2: Contact Principal or Assistant Principal
Use the district directory, or your school directory, to contact your child's principal or assistant principal.
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Step 3: Still Need Help? Let's Talk!
Let's Talk School Leadership & Innovation!
If you have a question, comment, concern or compliment for a Plano ISD campus, we encourage you to communicate with the appropriate teacher, principal or other campus administrator who has the authority to address your concerns. Issues should be expressed as soon as possible to allow early resolution at the closest possible administrative level. If you have already reached out to the campus, please use the button below to connect with the School Leadership and Innovation Department (SLI). We look forward to hearing from you!
In the event of an emergency, please call 911.