• Process for Requesting Technology

    Hardware Requests

    Computers, printers, projectors, scanners, tablets, etc.

    1. Check the Technology Catalog to find PISD-approved technology.

    Important

    2. Enter a Help Desk ticket (469-752-8767) to request the product.

    Software Requests

    All software must be tested and approved before made available for install by PISD users. Should you need software to download from the Internet, please follow this procedure:

    1. Check if the software is already in the App Depot. If so, go ahead and install it. Software in the App Depot has been tested and approved. 

    2. If the software desired is not in the App Depot, ask your curriculum coordinator about the software. He/she can advise you on what to do. He/she can also work with the Instructional Technology Department to research, test, and to acquire the software.

    3. If your curriculum coordinator approves, enter a Help Desk ticket (469-752-8767) to request the software. 

    Paid Webdesk App 

    1. Enter a Help Desk ticket (469-752-8767) or contact a member of the Digital Learning Team (DLT) to begin the process of acquiring the product.

    • After talking with the DLT, you might be advised to send the forms below to the company contact.
      • If we are going to send student information to the company, the company must sign a Data Sharing Agreement. https://myforms.pisd.edu/Forms/datashareagreement.
      • Complete the Deviation Form for DSA if they want to request any deviations from our standard language.
      • When the submissions are received, the Instructional Technology Department will be able to move forward with making the app available in Webdesk for the appropriate users. 

    District/Campus Leadership Interested in Acquiring a Digital Resource

    1. Enter a Help Desk ticket (469-752-8767) or contact a member of the Digital Learning Team to begin the process of acquiring the product.

    2. Curriculum Coordinators may be asked to complete the following:

    Questions?

    Feel free to contact the Digital Learning Specialists for help. 

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