- Instructional Technology
- Student Technology Equipment
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Student Technology Equipment Checkout Guidelines
The World Wide Web is full of resources that support learning. Access to those resources is not only important while students are on campus, but also when they are home. Plano ISD aims to ensure that all students can connect to appropriate online tools and content wherever they happen to be located. For that reason, all K-12 students are eligible to receive a District-issued Chromebook to use at home if needed. Depending on circumstances, some families may also receive a WiFi hotspot. Requests for Chromebooks and hotspots should be made through the Parent Portal during annual registration, new student enrollment, or anytime after the school year begins. Details about technology equipment distribution, including required forms, dates, times and locations, will be communicated by each campus to its families. Questions about this process should be directed to your home campus(es).
While no deposit is required to receive these offered items, the District expects all technology equipment to be returned in good working condition. Below, we are providing relevant notification, instructions, procedures, policies, and processes related to the use of district-issued technology equipment. These guidelines are part of our effort to make sure that all students have the instructional materials they need to fully participate in academic programming while ensuring public resources are being effectively managed and maintained.
Students and their parents/guardians are reminded that the use of PISD Technology is a privilege and not a right. Actions taken or materials accessed on any PISD-owned computer, network, or electronic communication device may be monitored by school authorities. It is the expectation that students will bring any Device/Chromebook to school each day charged and ready to use.
Technology equipment that is used inappropriately, lost, damaged, or defaced may result in limited or banned computer use, disciplinary consequences, removal from courses, loss of credit, receiving a failing grade, legal action, and/or assessed fees consistent with Policy CMD (Legal).
General Handling and Required Care of Devices / Chromebook
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The Device/Chromebook that will be issued is the property of Plano Independent School District, and is made available as a tool for learning. Like textbooks and other school property, a Device is assigned to the student and MUST be returned to PISD at the end of the checkout term or upon withdrawal or transfer. Use of a Device is subject to PISD Acceptable Use Guidelines and the applicable Student Code of Conduct.
Handling and Care
- Students are not permitted to alter the configuration or functionality of the Device/Chromebook that has been established by PISD.
- Students are not permitted to tamper with the management profiles/settings on the Device/Chromebook in any way. These are essential for device security and efficient administration of the Device/Chromebook.
- Students must not leave the Device/Chromebook unattended at any time while at school or must follow all school procedures for securing unattended Devices/Chromebooks when necessary (athletic activities, etc.). All the software that students will need for classes will be made available by the District.
- Students are not allowed to modify any software or the operating system in any way.
- Do not mark the Device/Chromebook or Device/Chromebook in any way with markers, stickers, etc.
- Each Device/Chromebook is labeled with a District identification device. Do not remove or cover this identification.
- Do not insert foreign objects (paperclips, pens, etc.) into the ports (openings) of the Device/Chromebook.
- Do not close the Device/Chromebook with any object between the keyboard and the screen.
- Always store your Device/Chromebook in the closed position (not tablet mode).
- Do not leave your Device/Chromebook unattended in a vehicle.
- Do not use your Device/Chromebook near bodies of water or sand like a pool, lake, river or beach.
- Do not leave your Device/Chromebook outside or in other high or low temperature environments.
- Do not eat or drink near the Device/Chromebook. Damage due to spilled substances may not be covered by accidental protection insurance and student can be responsible for full negligent repair cost.
- Make sure hands are clean before using the Device/Chromebook – the glass screen should be regularly wiped clean with a dry clean soft cloth – microfiber cloth is recommended but any soft cotton fabric will work.
- Please do NOT use commercial liquid or spray cleaners on the Device/Chromebook screen.
- When the charging cable needs to be connected, be sure to line it up correctly when inserting and removing. Students are responsible for damage to the charger port or connector pin resulting from mishandling.
- Be careful when inserting or removing headphones from the audio jack. Breaking the jack is a major repair and may result in a negligent damage fine.
Reporting Issues
- If you have hardware or software problems with your Device/Chromebook, stop using the device and ask your school’s Computer Technician or a teacher for help.
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General Handling and Required Care of the Device/Chromebook
The Student and Parent/Guardian will be charged for damage or loss of their issued Device/Chromebook according to the fee schedule below.
Technology equipment that is used inappropriately, lost, damaged, or defaced may result in limited or banned computer use, disciplinary consequences, removal from courses, loss of credit, receiving a failing grade, legal action, and/or assessed fees consistent with Policy CMD (Legal). During the time that outstanding fees remain uncollected, the District may withhold student records including, but not limited to, grades, schedules, transcripts, and/or report cards. If full payment cannot be made at one time, a payment plan may be offered by PISD.
Item
Repair/Replacement Cost
Full Device Replacement
Up to $200
Hot Spot Replacement
Up to $85
Screen Repair/Replacement
Up to $50
Keyboard/Trackpad Repair
Up to $50
Power Adaptor, Charger Port, and/or Audio Jack Replacement
Up to $15 each
Existing Damage
*Report any existing damage within 48 hours of receiving the device to your campus CTA or PISD Helpdesk.*
Returning Devices
If you are moving and need to return your device before the next school year please contact your school administrator or campus CTA to make arrangements.
ALL technology equipment will be collected at a designated time each year before students return to classes unless otherwise noted.
