- Instructional Technology
- Student Technology Equipment
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Student Technology Equipment Checkout Guidelines
The World Wide Web is full of resources to support and accelerate learning. Access to those resources is not only important while students are on campus, but also when they are home. Plano ISD aims to ensure that all students can connect to appropriate online tools and content wherever they happen to be located. For that reason, all K-12 students are assigned a District-issued Chromebook that may be used at home as directed by the campus. Depending on circumstances, some families may also receive a WiFi hotspot. Authorizations and acknowledgments related to technology equipment, including Chromebooks and hotspots, are processed through the Parent Portal during annual registration, new student enrollment, or anytime after the school year begins. Details about technology equipment distribution, including any required forms, dates, times and locations, will be communicated by each campus to its families. Questions about this process should be directed to your home campus(es).
While no deposit is required to receive these offered items, the District expects all technology equipment to be returned in good working condition. Below, we are providing relevant notification, instructions, procedures, policies, and processes related to the use of district-issued technology equipment. These guidelines are part of our effort to make sure that all students have the instructional materials they need to fully participate in academic programming while ensuring public resources are being effectively managed and maintained.
Students and their parents/guardians are reminded that the use of PISD Technology is a privilege and not a right. Actions taken or materials accessed on any PISD-owned computer, platform, or network may be monitored by school authorities. It is the expectation that students will bring any issued devices to school each day, charged and ready to use.
Technology equipment that is used inappropriately, lost, damaged, or defaced may result in limited or banned computer use, disciplinary consequences, removal from courses, loss of credit, receiving a failing grade, legal action, and/or assessed fees consistent with Policy CMD (Legal).
General Handling and Required Care of Devices / Chromebook
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Assigned devices/Chromebooks remain the property of Plano Independent School District, and are made available as tools for learning. Like textbooks and other school property, a device is assigned to the student and MUST be returned to PISD at the end of the checkout term, upon withdrawal or transfer, or otherwise upon request. Use of a Device is subject to PISD Acceptable Use Guidelines and the applicable Student Code of Conduct.
Handling and Care
- Students are not permitted to alter the management profile of the device/Chromebook.
- Students are not allowed to modify any software or the operating system in any way.
- Each device/Chromebook is labeled with a district identification number (asset tag). Do not remove or cover this identification.
- Do not insert inappropriate objects (paperclips, pens, etc.) into the ports (openings) of the device/Chromebook.
- Do not close the device/Chromebook with any object between the keyboard and the screen.
- Always store your device/Chromebook in the closed position (not tablet mode).
- Do not subject your device/Chromebook to extreme temperature conditions.
- Damage due to spilled substances may not be covered by accidental protection insurance and students may be responsible for associated repair costs.
- The glass screen should be regularly wiped clean with a dry clean soft cloth – microfiber cloth is recommended, but any soft cotton fabric will work.
- Please do NOT use commercial liquids or spray cleaners on the device/Chromebook screen.
Reporting Issues
- If you have hardware or software problems with your device/Chromebook, stop using the device and ask your school’s Computer Technician or a teacher for help.
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General Handling and Required Care of the Device/Chromebook
The Student and Parent/Guardian will be charged for damage or loss of their issued Device/Chromebook according to the fee schedule below.
Technology equipment that is used inappropriately, lost, damaged, or defaced may result in limited or banned computer use, disciplinary consequences, removal from courses, loss of credit, receiving a failing grade, legal action, and/or assessed fees consistent with Policy CMD (Legal). During the time that outstanding fees remain uncollected, the District may withhold student records including, but not limited to, grades, schedules, transcripts, and/or report cards. If full payment cannot be made at one time, a payment plan may be offered by PISD.
Item
Repair/Replacement Cost
Full Device Replacement
Lenovo 300e ($375)
Dell 3100 ($265)
Lenovo 500e ($550)
Hot Spot Replacement
Up to $85
Protective Case
$18.00
Screen Repair/Replacement
Up to $50 (or full replacement cost; whichever is less)
Keyboard/Trackpad Repair
Up to $50 (or full replacement cost; whichever is less)
Power Adaptor, Charger Port, and/or Audio Jack Replacement
Up to $15 each (Barrel Connector)
Up to $27.50 (USB-C)
Existing Damage
*Report any existing damage within 48 hours of receiving the device to your campus CTA or PISD Helpdesk.*
Returning Devices
If you are moving and need to return your device before the next school year please contact your school administrator or campus CTA to make arrangements.
ALL technology equipment will be collected at a designated time each year before students return to classes unless otherwise noted.
