School Messenger is the district's communication tool. The email address and phone numbers parents provide in Skyward are used for school and district communication.
Plano ISD Staff, please sign into this website to view all content on this page.
Trouble Getting Emails or Phone Calls from Plano ISD SchoolMessenger or Plano ISD Digital News emails?
If you are not getting phone calls or emails from Plano ISD SchoolMessenger or Plano ISD Digital News emails, please try these steps before contacting familyaccess@pisd.edu.
Check your junk/spam/clutter email folder.
Add pisd.edu and schoolmessenger.com as safe senders on your email account.
The district uses the contact information in Skyward Family Access to contact you through SchoolMessenger and Digital News.
Email - a valid email address that you can access.
Phone Numbers
Verify that you have not unsubscribed specific broadcast types from Plano ISD School Messenger emails, phone calls, text.
If you ever unsubscribed from all, your email was blocked by SchoolMessenger and you must contact the district to get your email unblocked.
If you still are not receiving emails or phone calls or you previously unsubscribed from all broadcast types, please email familyaccess@pisd.edu. Include the following
Email address - the email address that is on the Emergency Card.
Student Name(s)
Student ID(s)
* updates take overnight to get to our calling/systems.
