• Clear the Cache

    • Click on the three vertical dots on the top right of the browser toolbar to open the Chrome menu
    • Click on More tools
    • Clear Browsing Data
    • Check the boxes next to "Cookies and other site data" and "Cached images and files"
    • Click on Clear browsing data. The Chromebook cache and cookies and now deleted. 

    clear cache in chrome settings

  • Clear Passwords

    How to Clear Your Saved Passwords in Chrome After a Network Password Change

    If you choose to allow Chrome to remember your network password, it makes logging into district websites convenient until you go through a forced network password change. Don't worry, it takes just a few clicks to clear out your old password and then you will be smooth sailing again. To manually clear passwords, follow these directions: 

    1. On your computer open Chrome
    2. At the top right, click the vertical three dots (lovingly called the "shish kabob")
    3. Click Settings
    4. At the bottom click Advanced
    5. Under Passwords and forms, click Manage Passwords
    6. Under Saved Passwords, find the website you want your password cleared
    7. Click the three vertical dots on the right and choose Remove

    If that seems like too many steps, the best practice would be to add a tile in Webdesk of the site you are accessing and then let the program keep up with your passwords. Even if you are forced to change your password, it just takes a confirmation in Webdesk and you are all done. For more information on how to use Webdesk, click here!

  • Update Chrome Browser

    Install the latest Chrome OS from App Depot 

    The district updates the Chrome browser periodically. The latest version of the Google Chrome operating system is available for install in the App Depot. 

    app depot

    chrome in app depot

  • How to Sign-in to Google Chrome

    (Note: You do not need to follow these instructions if using a Chromebook. Users are automatically signed into Chrome when signed into a Chromebook.)

    First, open the Chrome web browser. 

    1. Click on the person on the top right of the screen. 

    2. Click "Sign into Chrome".

    sign into chrome

    3. Enter your PISD email address and network password. The student email address is their username@mypisd.net (firstname.lastname.#@mypisd.net). Example: becca.smith.1@mypisd.net. 

    That's it! Note that you can add more than one Google account if you have them. For example, you can click "Manage People" to add your personal Gmail account to easily toggle between your Gmail account and PISD Chrome account. 

  • Why Use Chrome?

    • The Chrome browser is a Google product, so the Google Drive components naturally work better in Chrome.
    • When you log in to the Chrome browser, Chrome syncs across all your devices. You always have your preferred settings, saved features, and browsing history - wherever you log in.
    • Chrome allows you to switch between two or more Google accounts on the same workstation, keeping your personal life and your work life separate. OR keep family members' accounts separate.
    • Available extensions and apps greatly increase the browser's functionality.

  • Chrome Menu (Bookmarks, History, Incognito, Add User, etc.)

    Access the Chrome menu options by clicking the three dots at the top right of your Chrome window, (sometimes referred to as the "shish kebab"). If there is any kind of alert about Chrome, this symbol will be an orange circle with an exclamation mark.

    Incognito Window

    The incognito window allows another user to log in to their Google account in a new window, without your having to log out of your Google account, or out of your computer. It also allows for "private browsing," meaning that history in Incognito Mode won't be saved. To access, click the Chrome menu, then New incognito window. (Not available on student accounts.)

    The Incognito window is also helpful if you want to see how/if a Google doc/website is visible to people outside PISD.

    History and Bookmarks

    View your history from any device where you've logged in to Chrome! Very helpful for students who are researching at school and then can't remember how they got to a particular site when at home.

    Click the Chrome menu > History.

    When you click Bookmarks > Show bookmarks bar you will see the small Apps launcher button at the far left of the bar, just below the back arrow button. The Bookmark manager is helpful for organizing your bookmarks.


    Click the Chrome menu > Settings and scroll to Appearance

    Click Get themes and browse your options. Try out a few!

    Enable "OK Google"

    On a Chromebook, you can enable "OK Google" by checking the box under Search in Settings. Useful for young students or those with print disabilities or mobility impairments. This allows students to initiate a voice search in google.com, the apps launcher, and when opening a new tab.

    Add a User

    Do you ever wish you could log in to your personal Gmail account while at school, without having to log out of your school account? Or do you share a computer at home with family members and want to keep your browsing separate from your children's? Google makes it possible for you to have separate instances of Chrome available/open on a workstation at the same time.

    Click your profile on the top right > Click Add  (Learn how on this Google Support page)

  • Chrome Tips and Tricks

    Navigating Google Chrome can be a snap with these frequently used tips and tricks.

    🆕 “.new” Shortcut

    Did you know you could open a new Google file on the go? Simply type in the address bar (omni bar): 
    "Docs.new", "Slides.new", "Sheets.new", or "Forms.new".  Great for an instant collaborative space for you and your students, taking notes, or quick tasks. (Learn how on this Google Support page)

    📚 Manage Tabs

    Quickly access tabs, click on tab, right click and select:

    • Pin Tab - Pins tab to the left without “x” close option.
    • Duplicate Tab - Navigate to multiple links without losing place.
    • Group Tab - maximizes tab real estate, group tabs and name them to stay organized. 

    🎀Manage pages

    • Save it as a bookmark - Click the star on the address bar
    • Send to another device - Click the arrow icon, select send to your devices, choose device.
    • Share with a QR Code - to create QR code, click on arrow icon, click QR Code, snip or save the image
    • Share to social media (*new) - Click arrow icon, select social media platform, edit and post.

    ⏳ Shortcut Hacks 

    • Keyboard Shortcut click sheet - Check out this one-pager of the most popular keyboard shortcuts
    • CTRL - click Link -opens link in new tab
    • Tab Shortcuts
      • Ctrl-Tab - Switch between tabs quickly without fear of accidentally closing tabs.
      • Ctrl-T - New tab
      • Ctrl-Shift-T - Reopens last closed tab(s)
    • Zoom control
      • CTRL +  zoom out
      • CTRL - zoom in
      • CTRL 0 - revert to original

  • Chrome Settings

    To edit settings in the Chrome web browser,

    1. Click on the three vertical dots on the top right of the browser. chrome vertical dots Notice that from this menu you can easily open your Bookmarks, open an Incognito window, view your History, among many other tasks. If you click "More Tools" you can add Extensions. 
    2. Select Settings. 

     chrome vertical dots and settings


    If you see an orange exclamation point rather than the three vertical dots, it's just a message about an extension. You can click on the message to accept permissions. 

    orange exclamation point in chrome browser

  • Logging in to Chrome VS. Logging in to Drive

    Chrome sign-in can sometimes be confusing, because you can think you're logging in to the browser when you're really logging in to either Google Drive or Google Docs. If you're logged in to Chrome, you are logged in to Drive, but not vice versa.

    There are a couple of ways to be sure you're signing in to the browser:

    When you launch the Chrome browser, the homepage is often set to chrome://chrome-signin. Enter the email address and password associated with your account.


    Open Chrome, click the Chrome menu > Settings, and click Sign in to Chrome. Enter the email address and password associated with your account.


    Open Chrome, click the silhouette to the left of the minimize icon (top right corner of the screen) and select Sign in to Chrome there.

    When prompted, click Link data to sync all your apps & extensions. (You will do that the first time you log in to Chrome on a device.)

    Note: when you're on an unfamiliar workstation, it's always a good idea to go back to Settings at the end of your session to click Disconnect your Google Account..., then Clear data and disconnect.

    If you're using a Chromebook, you sign in to everything when you sign in to the Chromebook.

  • Search Drive from Address Bar

  • Chrome Tip